Applications

AD, ActiveDirectory: Active Directory is a directory service developed by Microsoft for Windows domain networks. It is used for authentication and authorization of users and computers, and for managing security policies and access to resources. BI, PowerBI: Microsoft Power BI is a business analytics service that provides interactive visualizations and business intelligence capabilities with an interface simple enough for end users to create their own reports and dashboards.

O365, Office365, Office 365: Office 365, now known as Microsoft 365, is a suite of cloud-based productivity applications, including Word, Excel, PowerPoint, Outlook, and Teams, used for business and personal collaboration.

SN: ServiceNow is a cloud-based platform that automates IT service management (ITSM) and supports other business workflows, such as HR, customer service, and operations. It centralizes requests, incidents, and changes in a single system, making it easier for organizations to manage, prioritize, and resolve service-related issues. ServiceNow provides tools for workflow automation, incident tracking, and reporting, helping improve efficiency, transparency, and user satisfaction across departments.